Can I change when appointment reminders are sent out?

To specify when appointment reminders are sent out, simply follow the steps below:

  1. Open My Settings
  2. Click the General Tab
  3. Scroll to the Confirmations & Reminders sections
  4. Select from the drop down menu whether you'd like your email/SMS reminders to be sent out
    • 1 day before appointment
    • 2 days before appointment 
    • 3 days before appointment
    • Not at all
  5. Click Save at the bottom of the page

Note: ALL email/SMS reminders are sent out at 4pm GMT/3pm BST every day this cannot be changed

Need More Help?

We understand that not everything is black and white, so if you need some help, click "Submit A Request" ticket and one of our team will help you out as soon as possible.

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