When you buy traditional software you install it on your computer and in most cases you pay a small monthly/annual sum (normally a % of the initial purchase price) for technical support.
However, when you subscribe to WriteUpp you are subscribing to a service, commonly known as SaaS (Software as a Service). As part of the service you get access to a simple practice management system but we also store you data for you, back it up and provide you with access to your system via a whole host of devices by using a cloud-based computing model (which essentially means our servers do the hard work and your browser displays the results!)
Your monthly subscription contributes to the following recurrent costs:
- The ongoing development costs of the software
- Technical Support
- Server Processing Power
- Server Data Storage
- Data Backup
- Data Centre Security
- Data Centre Air Conditioning
- Server Power Consumption
Whilst we would like to offer our clients a one-off fee its simply not economically viable as a significant proportion of the costs of providing the service are on-going and not one-off, as you can see above.
2 Comments
While I understand what it is written above, i dont feel that this is the best way for lots of customers ...we should AT LEAST be allowed to pay a "annual fee"..instead of a "monthly fee"...
I consider this to be a "downside" of this software
Hey Alexandra, thanks for your comment. I'm sorry our licencing/pricing model doesn't seem to work for you but I have to say most users seem to like the flexibility of being able to manage their plan on a monthly basis.