How do I know when a client has booked through Online Booking?

When a client books online you will receive a notification. If you have unread notifications you will see a red dot to the top right of your username

Click on your username to view your notifications.

Online booking notifications are indicated by a calendar icon

To view the details of an online booking appointment click on the relevant notification and you will be taken through to the detail of the appointment. From here you can click on the "View in Diary" button and you will be taken to the appointment in the diary.

The Appointment will have a coloured triangle in the top right hand corner to indicate that it has been booked through online booking, and any additional information the patient has provided will appear in the Appointment.


In addition, there will also be a warning in the Patient tab of the Patient Summary indicating that an Online Booking has been made.


By selecting "View Client" within the notification you will be taken to the patient summary.  

Lastly, you can also set up Online Booking so that you are notified by email if an Online Booking is made. To set this up please read the article here

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  • Avatar
    René Rasmussen

    Hi .
    Instead of open writeupp to see New online booking. I prefer to receive a email every time a New online booking is done. Is that possible in the future.

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