What are notifications?

Notifications are part of a communication mechanism in WriteUpp to ensure that you are fully aware of important information that relates to you and your practice.

We see notifications as a great way to present business critical in a timely but non-disruptive way.

Notifications can be found by selecting your name at the top hand hand side of the page:

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The number to the left of your user name indicates how many unread notifications you have.  

Notifications provide alerts about the following information:

  • Appointment Arrived
  • Online Booking Appointments
  • Tasks Due
  • Stripe Payments received
  • Completed Access Request
  • Completed Patient Merge
  • Smart Form completed 
  • Direct Message Read 
  • Internal Messages from Colleagues
  • System Messages, these include:
    • Low text credit warning
    • System Maintenance
    • SMS send error
  • News Messages, these include:
    • New Features in WriteUpp
    • New Articles about Practice Management that may be of interest

You can choose what you'd like to be notified about and how by clicking on Manage:

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You can complete a task directly from a Notification:

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Or reply to an internal message directly:

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You can also convert any of your notifications to a task, if there's anything you need to action:

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Related articles:

How do I manage my notifications?

How can I ensure a notification is actioned?

 

Need More Help?

We understand that not everything is black and white, so if you need some help, click "Submit A Request" ticket and one of our team will help you out as soon as possible.

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