Why am I seeing reCaptcha/I am not a robot?

We are always looking for ways to enhance the security of WriteUpp and one of the areas that we were very keen to address was something called "brute force attacks". This is where a robot attempts to maliciously login to your account trying millions of different random passwords in quick succession.

To defend against this we implemented Google's reCaptcha technology.

This kicks in if there are three incorrect logins. In the first instance it will simply ask you to check the box to confirm that you are not a robot.

Note: when you login for the very first time you may need to check the reCaptcha box. After that you won't see reCaptcha unless you have entered incorrect login details.

After further failed login attempts you will be asked random visual questions that only a human could answer. Don't worry, they are very straight forward - things like "How many images have a river in them"

There may be occasions if you have forgotten your password when this may prove frustrating but please be assured that the aim here is to make sure that your data is safe. 



Need More Help?

We understand that not everything is black and white, so if you need some help, click "Submit A Request" ticket and one of our team will help you out as soon as possible.

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  • Avatar
    Nita Mistry

    I made an enquiry , because I was thinking of trialling write up, I then got you email downloaded app . I then set up a passwor which I chose , I have no URL link. How can I start the trial where is the dash board?
    Help please

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