GDPR (General Data Protection Regulation) sets new standards for data protection and privacy.
With this in mind (and for your own protection) we would prefer it if you don't refer to your client's by name in support tickets to us.
Instead, please just provide us with their WUID (WriteUpp ID) and we can then investigate your issue further.
If you don't know where to find your client's WUID just go their patient summary and you will see it displayed at the top of the screen, highlighted below:
Need More Help?
We understand that not everything is black and white, so if you need some help, click "Submit A Request" ticket and one of our team will help you out as soon as possible.