The consent feature is primarily designed to help you comply with GDPR (General Data Protection Regulation), although it can be used as a mechanism to record any form of consent.
If you're unfamiliar with GDPR you can check out the full details of the regulation here or you can take a look at our practical perspective:
In particular, this feature relates to Article 13 of the GDPR, which is the "right to be informed"
In accordance with Article 13, the data controller (you), needs (amongst other things) to:
- tell clients who you are
- why you need their personal data
- how you will use it within your practice
- how they can modify it
- how they can access it
- how they can retract consent to hold and process their records
- how they can raise a complaint, should they wish to do so.
This information can be put into a privacy statement that your clients need to consent to. If you need help with wording of this statement please contact a lawyer specialising in privacy and data protection (we use Aaron & Partners (in the UK)) or your professional body may be able to help. We cannot provide any assistance on what you should include in this statement.
In WriteUpp, there are two ways you can capture consent:
Need More Help?
We understand that not everything is black and white, so if you need some help, click "Submit A Request" ticket and one of our team will help you out as soon as possible.