How do I add location information to my appointment communications?

If you practice from multiple locations and have these set up within WriteUpp, you might want to add information relating to the location of an appointment to your appointment communications.  

You can add the following information on locations to a message:

  • Next Appointment Location Name - ##NEXTAPPLOCNAME##
  • Next Appointment Location Address - ##NEXTAPPLOCADDRESS##
  • Next Appointment Location Postcode - ##NEXTAPPLOCPOSTCODE##
  • Next Appointment Location Phone - ##NEXTAPPLOCPHONE##

These can be found by clicking on the VAR dropdown when editing your SMS or email templates:

Screenshot_2019-11-22_at_10.28.36.png

These variables will capture the information entered within Settings -> Organisation, so you'll need to make sure you've completed all the fields when adding your locations:

Image_2019-11-22_at_10.30.58_am.png

The variables will then appear within the body of your templates, like in this email confirmation below: 

Image_2019-11-22_at_10.27.14_am.png

When a patient receives the message, it will contain information on the appointment location:

Screenshot_2019-11-22_at_10.50.20.png

Related articles:

How do I edit email templates for appointment communications?

How do I edit SMS templates for appointment communications?

Guide to Locations 

 

Need More Help?

We understand that not everything is black and white, so if you need some help, click "Submit A Request" ticket and one of our team will help you out as soon as possible.

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk