How do I email a part-payment request?

To email a part payment request:

  1. Go to Patient Summary -> Account and open the invoice you wish to email a part payment for
  2. Select "Part Pay"
  3. You will be taken to the "Part Payment" page where you will see a list of the payments
  4. Select the 3 dots at the end of the row of the part payment you wish to send and select "Email"


You will be taken to the email page where you can email the part payment as normal - How do I email an Invoice?

The client will receive a copy of the invoice with their part of the invoice indicated at the bottom of the invoice. If you include a "Pay by Stripe" link in your email or the invoice footer when your client clicks on this they will be taken to the payment portal where they will be able to pay their portion of the invoice.

Need More Help?

We understand that not everything is black and white, so if you need some help, click "Submit A Request" ticket and one of our team will help you out as soon as possible.

Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk