Today’s update marks the resumption of normal service for us here at WriteUpp. During the past nine months we’ve been doggedly assessing the GDPR situation and rolling out tools to try and help make your life easier as this important piece of legislation came into effect but now we’re back on the exciting stuff and we’ve got lots coming your way!
First up is part payments. This is something that we’ve been asked for a lot and its taken some doing but we’ve gotten there and I really hope you like what we’ve done. If you don’t take part payments please read on as there are a few minor changes that impact you but rest assured there are plenty of other goodies coming down the track!
Where might you use Part Payment?
We’ve tried to make the Part Payment functionality as flexible as possible but here are a few examples of areas where we think part payments will help you:
- Insurance Excess
- Phased Payments
- Solicitors Fees
How do I record a payment?
Now, when you raise an invoice you will notice that we have made a minor tweak to the buttons at the bottom of the screen. Previously you saw three buttons, as below:
now you will see four:
Where you clicked on “MARK AS PAID” to record that an invoice had been paid in full you will now click on “PAY IN FULL”. From there the workflow is EXACTLY the same as it was before.
However, if you want to record a part payment you just need to click on “PART PAY” and you will be taken to a completely new workflow specifically for recording part payments which looks like this:
Clicking on the “ADD PAYMENT” button will then allow you to start adding part payments. It’s that easy!
Next of Kin in “Payable by” Dropdown
If you specify a Next of Kin in your patient’s record you can now select them as the person that will pay an invoice. Previously, only the client and 3rd parties appeared. See below where Mary Appleseed is John’s wife:
Need more help with Part Payments?
Please take a look at the Help Centre articles below or hit the ? at the top right of the screen (desktop only) and drop us a question:
How do I part pay an invoice?
How do I see the outstanding balance on a part-paid invoice?
How do I view part-paid invoices?
How do I delete a part payment?
How do I email a part-payment request?
How do I take a part payment via Stripe?
How will my invoice look if I take part payments?
How can I predefine the way an invoice will be split between multiple parties?
Remapped Provider Codes (Healthcode)
The insurer ID’s BCW and PRU are being discontinued and so for existing users with these codes already set up we are remapping them to PPP and SLH respectively. For new users, if you attempt to use these codes you will be prompted to use PPP and SLH instead.
Visual Indicator added to “Save & Continue” for Assessments
There is now a small spinner in the “Save & Continue” button to visually indicate that the assessment is saving.
Nigeria Country Code
For our lovely clients in Nigeria we’ve added +234 to the list of available country codes in desktop and online booking.
13.5% VAT for Ireland
We’ve added the 13.5% reduced VAT rate that is used by some practitioners in Ireland
- Resolved transient patient merge issues
- Resolved logout issue in the Form Builder
- Resolved issue with non-patient appointments in the mobile app
Need More Help?
We understand that not everything is black and white, so if you need some help, click "Submit A Request" ticket and one of our team will help you out as soon as possible.