1. Create -> Message

2. Click on Send Direct Message and select a recipient from the available list:

3. The message model will open:

4. Select Manage: 

 5. Select New Template:

6. Specify the name and body of the template:

7. To insert variables into your message, select VAR and choose them from the dropdown list:

8. Once you are happy with the content, click Save:

9. You will see a green Template Created banner and be taken back to the list of available templates, where you will see your new template in the list:

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