1. Create -> Message
2. Click on Send Direct Message and select a recipient from the available list:
3. The message model will open:
4. Select Manage:
5. Select New Template:
6. Specify the name and body of the template:
7. To insert variables into your message, select VAR and choose them from the dropdown list:
8. Once you are happy with the content, click Save:
9. You will see a green Template Created banner and be taken back to the list of available templates, where you will see your new template in the list:
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