1. Create -> Message
2. Click on Send Direct Message and select a recipient from the available list:
3. The message model will open:
4. Select Manage:
To edit a template
1. Select the template you would like to change from the list:
2. To make changes to the template, change the title, content or variables as required and then click Save:
3. You will see a green Template Updated banner and be taken back to the list of available templates, where you will see your changed template in the list:
To delete a template
1. Select the template you would like to delete from the list:
2. Click Delete, then Are You Sure? to confirm:
3. You will see a green Template Deleted banner and be taken back to the list of available templates, where you will no longer see the deleted template on the list:
Need More Help?
We understand that not everything is black and white, so if you need some help, click "Submit A Request" ticket and one of our team will help you out as soon as possible.