How do I edit or delete a template for a Direct Message?

 

1. Create -> Message

2. Click on Send Direct Message and select a recipient from the available list:

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3. The message model will open:

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4. Select Manage

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To edit a template

1. Select the template you would like to change from the list:

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2. To make changes to the template, change the title, content or variables as required and then click Save:

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3. You will see a green Template Updated banner and be taken back to the list of available templates, where you will see your changed template in the list:

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To delete a template

1. Select the template you would like to delete from the list:

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2. Click Delete, then Are You Sure? to confirm:

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3. You will see a green Template Deleted banner and be taken back to the list of available templates, where you will no longer see the deleted template on the list:

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Related Articles

How do I add a template for a Direct Message?

 

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