Why do I need text credits to send a Direct Message?

When you send a Direct Message, WriteUpp will send a SMS, along side an email to the recipient. The SMS will contain an access code which is used to open the message. 

If you try to send a Direct Message and you don't have any text credits, you'll see this message:



Related Article

How do I purchase SMS credits?




Need More Help?

We understand that not everything is black and white, so if you need some help, click "Submit A Request" ticket and one of our team will help you out as soon as possible.

Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk