You can send the below appointment communications from WriteUpp, via either SMS or email:
- Confirmation of a single appointment - sends an immediate confirmation of an appointment
- Confirmation of a series of appointments - sends an immediate confirmation of a recurring appointment to include the end date
- Notification of a changed appointment - sends an immediate notification of a change to the date or time of an appointment
- Notification of a change of appointment status eg to cancelled - sends an immediate notification of a status change. Can be used to inform patients of a cancelled appointment
- Notification of a deleted appointment - sends an immediate notification that an appointment has been completely deleted from the diary
- Notification of a deleted series of appointments - sends an immediate notification that a series of recurring appointments have all been deleted from the diary
- Appointment reminder - sends a scheduled reminder at a defined period prior to an appointment confirmation
Need More Help?
We understand that not everything is black and white, so if you need some help, click "Submit A Request" ticket and one of our team will help you out as soon as possible.